Repute

Built for salons, spas and barbers

Reply between clients, not after closing.

Booking mix-ups, late-cancel fees, a colour that didn't land, Repute writes a warm, specific reply in your salon's voice while your next client is still in the chair.

Jenna K. · 3 days ago

Booked online for balayage and showed up to find they'd put me down for a trim. Then I got charged a late fee when they rescheduled me. My stylist was sweet about it but the whole thing was a mess.

Repute's draft · apologetic tone

Jenna, showing up for balayage and finding a trim on the book is our mistake, and the fee on top of it shouldn't have happened, it's already reversed. We now confirm service type by text the day before. I'd love to get you in for the colour you booked. Ask for me when you call. Alina, Rue Salon

How it works

Step 1

Paste the review

Drop in the review text and the star rating. No integrations, no setup calls.

Step 2

Pick a tone

Warm, professional, upbeat, or apologetic, plus your saved brand voice.

Step 3

Copy and post

Get a short, specific reply in seconds. Edit a word or two, then paste it live.

Your free 3-reply audit

Three ready-to-post replies to your latest reviews, sent by email within one business day.

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Questions from salon and spa owners

New clients read your replies before they book.

Set up your brand voice once and answer every review in under a minute.

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