Built for salons, spas and barbers
Booking mix-ups, late-cancel fees, a colour that didn't land, Repute writes a warm, specific reply in your salon's voice while your next client is still in the chair.
Booked online for balayage and showed up to find they'd put me down for a trim. Then I got charged a late fee when they rescheduled me. My stylist was sweet about it but the whole thing was a mess.
Repute's draft · apologetic tone
Jenna, showing up for balayage and finding a trim on the book is our mistake, and the fee on top of it shouldn't have happened, it's already reversed. We now confirm service type by text the day before. I'd love to get you in for the colour you booked. Ask for me when you call. Alina, Rue Salon
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Step 2
Warm, professional, upbeat, or apologetic, plus your saved brand voice.
Step 3
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