Repute

Built for auto repair shops, body shops and mechanics

Answer the price-gouging review before it costs you a customer.

Surprise line items, a car back twice for the same noise, a week-long job that took three, Repute writes a straight reply that owns the specifics without sounding rehearsed.

Dee W. · 3 days ago

Quoted $400 for brakes, picked it up at $780 with parts I never approved. Then the same grinding came back within a month, and when I called, the guy explained rotors to me like I'd never driven a car.

Repute's draft · apologetic tone

Dee, $380 over quote on work you didn't approve is not how we run, and being talked down to on the phone about it makes it twice as bad. Nothing gets added now without a text approval first. Bring it back in and I'll recheck those brakes myself, no charge. Ray, shop owner

How it works

Step 1

Paste the review

Drop in the review text and the star rating. No integrations, no setup calls.

Step 2

Pick a tone

Warm, professional, upbeat, or apologetic, plus your saved brand voice.

Step 3

Copy and post

Get a short, specific reply in seconds. Edit a word or two, then paste it live.

Your free 3-reply audit

Three ready-to-post replies to your latest reviews, sent by email within one business day.

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Questions from shop owners

The next customer is reading how you handled the last one.

Set up your brand voice once and answer every review in under a minute.

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