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Long waits, a cold entree, a server who vanished, Repute writes a short reply that names what actually happened and sounds like the owner, not a chain.
Had a 7:30 reservation and weren't seated until 8:15. The carbonara came out lukewarm and our server disappeared for 20 minutes after we flagged it.
Repute's draft · apologetic tone
Priya, 45 minutes past a held reservation and a lukewarm plate after that, that's a rough night out, and it's on us. We've cut Friday reservation slots so the floor isn't stacked, and the pasta station now fires to order. Come back on me and let me seat you myself. Nico, Rosetta
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